PRIVACY POLICY

APPLICABILITY.
This policy is applicable to all functions performed by VCF including, but not limited to: receipt of funds, state and federal compliance and requests by state and federal authorities of any sort, commercial agreements, issuance of notes, posting of campaigns, donor relations and any and all other common uses.

 

OUR COMMITMENT TO PRIVACY
We value your relationship with us and your privacy is important to us.  To better protect your privacy, we provide this notice explaining some aspects of our information practices and the choices you can make about the way your information is used.  To make this notice easy to find, we make it available on our website (the http://valleycommunityfund.org/).  We do not disclose any non-public personal information about our clients to anyone, except as permitted or required by law.  This policy applies to existing or former clients.

THE INFORMATION WE COLLECT
We collect and use various types of information in pursuit of our mission. We may collect personal information during the account opening process or during the on-going administration of your account with us.  Examples of non-public personal information we may collect includes names, addresses, phone numbers, email addresses, Employer Identification Numbers (EINs), bank account information and banking and credit history information.  We may collect the information on an application or other form, in writing, in person, by telephone, electronically or by any other means.

THE WAY WE USE THE INFORMATION
Keeping your account information accurate and up to date is very important to us.  It is Valley Community Fund’s intent to maintain the confidentiality of non-public personal information regarding individuals and organizations that make donations to or investments in or borrow from VCF. Staff members have access to your information based on their job function.  Staff members maintain the confidentiality of all such information. If a staff member is unsure whether information is confidential, she or he will seek the advice of their supervisor or the Executive Director.  Staff members are required follow a personnel confidentiality policy.   

OUR COMMITMENT TO DATA SECURITY
To prevent unauthorized access, maintain data accuracy and ensure the correct use of information, we have put in place appropriate physical, electronic and managerial procedures to safeguard and secure the information we collect.  We do not sell or give data collected to any other company, individual or group except as required by law or business practice.  Some examples may include: Information disclosed to participating lenders; recording of deeds and mortgages in public records; an audit or examination; and  disclosure in connection with a subpoena or similar legal process.

HOW YOU CAN ACCESS OR CORRECT YOUR INFORMATION
We provide you access to your account information through account statements and personal contact.  If you find that the account information is inaccurate or out of date, please contact us and we will promptly work with you to update the information. To protect your privacy and security, we will also take reasonable steps to verify your identity before granting access or making corrections.

YOUR PERSONAL PRIVACY PREFERENCES WILL BE RESPECTED-
We frequently acknowledge borrowers, investors or donors in our annual and quarterly publications and via the website as is common for charitable organization or is common within our business practices such as loan participations  Our default option is to not disclose any personal nonpublic information to the public: you can proactively choose to have some information be disclosed  Our general preference is to not disclose private information other than first name and amount donated on the website in the donation register when and if you indicate disclosure is acceptable.

 

BEST EFFORT
This is BEST EFFORTS POLICY: it is not a guarantee or absolute assurance. There are many events which may cause personal non-public information to be disclosed inadvertently, including hacking, inadvertent errors by our personnel and other events. We attempt to prevent such occurrences, but cannot absolutely guarantee no disclosure. We attempt to minimize the personal non-public information that we collect, store or process. IF YOU HAVE SPECIFIC QUESTIONS OR CONCERNS PLEASE REVIEW FAQS FOR FURTHER INFORMATION OR CONTACT US

 

INTERPRETATIONS
You agree that in any matter interpreting this policy that the interpretation proposed by VCF shall carry the most weight.

 

HOW TO CONTACT US

  1. Should you have other questions or concerns about these privacy policies, please call us at 802-223-1448 or email us at info@valleycommunityfund.org